If you change your mind and wish to return the products, goods you purchased online on this e-commerce online retail store website you can do so on the following terms and conditions:
You have up to 7 days from the day you received your order to return it without penalty
The product, goods need to be in unused condition and in their original sealed packaging.
All returned items are subject to inspection to ensure they are suitable for a refund.
You will be responsible for paying for your own shipping costs for returning any products, goods.
Once your return is received and inspected, we will notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund claim.
If your refund is approved, then your refund will be processed on the original method of payment.
Credit will be applied to your credit card if that was your method of payment.
We may ask you for your bank details if your method of payment was by Electronic Funds Transfer (EFT).
Refunds Claims may take up to 7 working days to process.
Cost of delivery are non-refundable.
After 7 days, you can only return a product if it is defective.
We are committed to operating in accordance with the Consumer Protection Act 68 of 2008 (CPA)and all policies are subject to the applicable law
For more information on the Consumer Protection Act (CPA) visit the CPA website https://www.gov.za/documents/consumer-protection-act